Friday 4 April 2008

Complaining About A False Profile

Someone I know wanted to complain about a false profile on Friendster. Apparently, someone put up a fake profile of her, with old pictures taken from another site. She had tried to complain to the management of Friendster, but this was no easy task. I found this intriguing and decided to find out more.

According to the "Help" section, there is supposed to be a link for to report an abuse of content on a profile, it's at the bottom of the page, between the "Help" and "Terms of Service".... But strangely, this "link" seems to be non-existent! [The link to the FAQ page detailing the missing "link"]

Here is a quote from the page I mentioned above.

To report abusive behavior on Friendster>open the profile of member you wish to report>scroll down to the lower portion of the page and CLICK "Report Offensive Content" between the help link and the Terms of Service link.

On the next page check the box(es) that reflect the violation you wish to report> then click "report". Your report will go to Friendster's Abuse Department for review.


There is no such link known as "Report Offensive Content". The links at the bottom of the page are:

About Us | Contact Us | Events | Promote My Profile | Help | Terms of Service | Privacy Policy


I wonder what happened to this "missing link"? The one that says "Report Offensive Content"? Strange! The aliens must have taken it!

Another thing is, there is supposedly a system to handle enquiries. You can ask Friendster at a certain page, the question is typed into a text area box. [The link to the Question page]

Now, perhaps someone can use this enquiry system to ask them what happened to their system.

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